Privacy Policy

Last updated: 20/12/2025

Level Digital (“we”, “us”, “our”) operates under the brand name 101 Clinics.
We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services, including through advertising platforms such as Meta (Facebook & Instagram).

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Any information you submit through contact forms, lead forms, booking forms, or direct messages

  • Website usage data (such as pages visited, time spent, and interactions)

We only collect information that is necessary to provide our services or respond to enquiries.

2. How We Collect Information

We collect information when you:

  • Fill out a form on our website

  • Submit a lead form through Meta (Facebook or Instagram ads)

  • Contact us via email, WhatsApp, or other communication channels

  • Visit and interact with our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide and improve our services

  • Contact you regarding our services

  • Schedule consultations or meetings

  • Send relevant business communications

  • Analyze website performance and improve user experience

  • Run and optimize advertising campaigns

We do not sell your personal data to third parties.

4. Advertising & Tracking

Our website may use tracking technologies such as:

  • Meta (Facebook) Pixel

  • Google Analytics or similar tools

These tools help us understand how users interact with our website and ads. They may collect anonymized data such as device type, pages visited, and actions taken.

This data is used solely for:

  • improving advertising performance

  • measuring conversions

  • understanding user behavior

You can control or disable cookies through your browser settings.

5. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following:

  • Your consent

  • The performance of a contract or pre-contractual steps

  • Legitimate business interests

  • Legal obligations

You may withdraw consent at any time by contacting us.

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

Your information is stored securely and only accessible to authorized personnel.

7. Data Sharing

We may share your information only with:

  • Trusted service providers who assist in operating our website or services

  • Advertising and analytics platforms (e.g. Meta, Google) strictly for performance measurement

All third parties are required to handle your data responsibly and in compliance with applicable laws.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent

To exercise these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve functionality and user experience.
By using this website, you consent to the use of cookies unless disabled in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Level Digital
Brand: 101 Clinics
Email: falomani@101clinics.co
Website: 101clinics.co